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Rail Industry

Service Quality Regime (SQR)

Service Quality Regime (SQR)

If your TOC is obligated to fulfil the new SQR, then Advanced New Technology’s SQR System will assist your TOC in successfully managing these requirements by delivering these features in the SQR package. This includes a dedicated Mobile application for TOC’s to build and maintain an Asset register for Stations and Trains as well as Auditing the Stations & Trains with the SQR Schedule criteria and defined frequencies.

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Automated SQR DfT Period Reporting - Great for Managers analysing DfT data

The DfT SQR reporting data set was designed to meet DfT specifications and is automatically generated to report TOC data directly to the DfT.

SQR Dashboard – DFT exports 

The following exports are available for each operating period: 

  • Raw data – Full data export of all recorded Train and Station audits including Asset type
  • Audit Summary Report – 1 row per audit, with pass/fail status against each indicator
  • Action/Failures Export – Exports all Actions/failures for period
  • Asset Register Export - Records list per station or train of assets set up at time of generation
  • Failure Notifications Export– Records if an asset has failed after 2 re-visits
  • Missed Fleet Rectifications – Shows if a train asset has not been rectified by its due date

Manage Workloads Easily

Revisit Dashboard:

  • Review which audits revisits  are outstanding and completed. 
  • Allocate auditor to complete the revisit.
Rail System Solutions train doors open at the platform
Rail System Solutions train doors open at the platform
Rail System Solutions train doors open at the platform

Hot Topics

Send notifications and PDF’s directly to your teams auditing devices from the web to their mobile devices. This could include, training, auditing guidance, or information about works or closures. Hot Topics provides information immediately to the auditing team while they are undertaking stations or trains audits. 

SQR Mobile App

Key Points

Ability to build and maintain an Asset register for Stations and Trains. This includes recording map points and photos of each asset type in its dedicated zone. 

Being a true app, the mobile application can be used offline with Wi-Fi only required to download/upload, it provides auditors with an efficient tool to undertake both standard and revisit audits and record failures with supporting evidence including failure photos, descriptions and location of failure. 

Dedicated auditor dashboard showing audit statistics (Audits Open/ Complete, Revisits Open, Due, Completed), allowing auditors to effectively to logistically plan their routes. 

The simple to use app is perfect for efficient and accurate auditing

Supporting SQR WEB System

Great for TOCs managing their teams

The web system is the core of the SQR system, providing leadership with the audit results in real time and responsible parties of raised actions with instant email notifications, our results pages & exports are easily accessible for full analysis and reporting.

This following exports are available for each operating period: 

Full Audit Dashboard – Provides detailed results of each audit undertaken.

Asset Register – Full Asset List of Carriage/Stations by carriage number or Station Name.

Revisits Dashboard – With ability to assign revisits to auditors and records of completed, missed and outstanding audits. 

Auditor Upload Logs – Detailed log of the audit upload.

API Interface Logs - Shows Processed API Transactions and Exceptions. 

Fleet Setup & Configuration - Adjust the Unit, Vehicle Configuration.

Outstanding Failures - Shows Faults/Actions recorded during an SQR Audit which are still unresolved.

Hot Topics – Notification system for sending messages and PDF’s directly to the auditing team. 

ADMIN Tools - SQR Change logs, Lookup tools.

Auditor Setup – Auditor permissions & additional Features.

Feedback – Feedback recorded by auditor which is outside of SQR auditing scope.

"The ANT SQR system allows GTR to fulfil its Department for Transport obligation of completing the periodic train and carriage audits with a simple, intuitive mobile system. GTR are then able to analyse the collected data from the inbuilt dashboards and exports and submit the results to the DfT as per our agreement.

GTR was given very little time to mobilise the SQR regime, but ANT really rose to the challenge, supporting us to deliver an audit app and back office systems to support this and the collected data.Since the implementation of the DfT’s SQR regime ANT has worked with GTR to make significant enhancements to the system, so it is now a robust recording and analysis tool which provides GTR with full visibility of tracking the SQR regime and the DfT with consistent accurate data.

ANT has an excellent management, customer support and helpdesk team and are always extremely willing to help deliver improvements. This has been invaluable to us."
Ian Hibbert | SQR Manager, Govia Thameslink Railway

Request a Demo

For more information or a quick demo please call Kevin on: 01825 713058